Terms & Conditions

Shipping and Delivery Policy

  • Party supplies delivery fee is AED 30 within Dubai and AED 50 for Abu Dhabi, Sharjah, Ajman and Al Ain.
  • Helium balloons delivery fee is AED 150 within Dubai and AED 250 for Abu Dhabi, Sharjah, Ajman and Al Ain.
  • We accept same day deliveries to Dubai, orders must be placed before 1:00 pm.
  • For orders placed after 1:00pm, the delivery can take upto 24 to 48 hours. Someone from the Little Bucket team will call to confirm the delivery.
  • For processing & transit times, Fridays & holidays are not included.
  • Damages and or shortages can be made within 48 hours of receipt of your delivery. Claims for damages and/or shortages made after 48 hours of your delivery arriving may be refused.

Cancellations

Little Bucket accept cancellations, for any reason, up to the moment your order has been processed by us. You cannot cancel your order once your order has been processed and/or shipped, but you may return it should you wish.

Returns and Exchange Policy

Little Bucket will gladly accept returns and exchanges within 7 days of purchase with Delivery Receipt or Store Receipt. For returns and exchanges you can send us an email on contact@mylittlebucket.com stating your invoice number and that you wish to cancel or return the product.

  • Returns must be addressed to: Shop No. 2, Art XV Tower Residency, Business Bay, Dubai.
  • Shipping and Handling charges are non-refundable.
  • Products must be with their original packaging and in new condition.

*As soon as the package is received, we will send you an email to confirm whether you would prefer to exchange the items or receive a credit note.

*Returns and exchanges are only applicable to party supplies, balloons cannot be returned or exchanged.